24/7 OPERATIONS DESK — CASUALTY · URGENT SURVEY · P&I CALL-OUT

Chattogram · Mongla · Payra · Matarbari · Kutubdia    +880 1568 036 577    info@fleetgomaritime.com

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The interests we act for at Bangladesh ports

Shipowners, charterers, cargo interests, traders, P&I clubs and underwriters — from single-vessel owners to international operators — instruct FleetGo at Chattogram, Mongla, Payra, Matarbari and Kutubdia. Different interests, one standard: independent eyes and a defensible file.

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disciplines our clients instruct under one roof — survey to claims

Every client has a counterparty. Independence is what they all buy.

At a Bangladesh port call, the owner, the charterer, the cargo receiver and the insurer are often on opposite sides of the same figures. FleetGo acts for each of them — never on both sides of the same instruction — which is precisely why our reports carry weight: the market knows a FleetGo file says what the surveyor found, not what the client hoped.

Some clients instruct us once a year for a single bunker survey; others keep the desk on permanent call across chartering, technical and claims. The service is the same: a named handler, a fixed written quote, and a report your principals, club or bank can act on without a second opinion.

Who we act for

Shipowners & Ship Managers

Protective surveys, husbandry, docking supervision and claims defence while the vessel works Bangladesh ports — reporting to owner and manager standards.

Charterers & Operators

On/off-hire surveys, bunker protection, laytime intelligence and operational support from fixture to redelivery.

Cargo Interests & Traders

Draft surveys, outturn protection and shortage claims for grain, fertiliser, clinker, steel and project cargo at load and discharge.

P&I Clubs

Correspondent-grade casualty attendance, damage investigation, security arrangements and member support at every Bangladesh port.

H&M & Cargo Underwriters

Condition surveys, casualty investigation and honest cause-of-loss opinion — evidence that stands up when the claim is contested.

S&P Buyers & Shipbrokers

Pre-purchase inspections, valuations, delivery attendance and demolition sale support into the Chattogram market.

Maritime Law Firms

Contemporaneous evidence packs, expert witness statements and local procedure for London, Singapore and Dhaka proceedings.

Banks & Ship Financiers

Condition and valuation opinions on mortgaged tonnage, pre-delivery inspections and distressed-asset attendance.

Agents & Local Trade Houses

Overflow survey capacity, technical opinion and documentation support for Bangladesh’s importers and their agents.

Client identities are confidential by default — names and logos appear below only with written permission.

What working with FleetGo looks like

STEP 1

First instruction

One email opens the file — who you are, the vessel or trade, and what needs protecting.

STEP 2

A named handler

One person owns your file across all nine disciplines — no switchboard, no re-explaining.

STEP 3

A report you can forward

Written for the reader behind you — principal, club, bank or tribunal — without translation.

STEP 4

A standing relationship

Agreed terms for repeat callers; the same team answers the next call, and the one at 3 a.m.

Instructed from the world’s shipping centres

Athens & Piraeus — Greek owners and managers instructing surveys and docking supervision for tonnage in Bangladesh trade.

Singapore — operators, traders and bunker desks covering Bay of Bengal voyages from the region’s chartering hub.

London — P&I clubs, underwriters and law firms instructing casualty, claims and evidence work.

Dubai & the Gulf — operators and cargo traders moving fertiliser, sugar and project cargo into Bangladesh.

Hamburg & Copenhagen — European owners and liner operators calling Chattogram on scheduled services.

Dhaka & Chattogram — Bangladesh’s importers, trade houses and agents — the local market that knows us first-hand.

Trusted across the market

CLIENT LOGO

CLIENT LOGO

CLIENT LOGO

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CLIENT LOGO

“Placeholder for a client testimonial — two to three sentences on responsiveness, report quality and the outcome of an instruction at a Bangladesh port.”

FLEET MANAGER · DRY BULK OWNER (PLACEHOLDER)

“Placeholder for a second testimonial — ideally from a club, charterer or trader, covering a claims or chartering instruction.”

CLAIMS EXECUTIVE · P&I CLUB (PLACEHOLDER)

Why clients stay

Frequently asked questions

Can you provide client references?

Yes — references from owners, charterers and clubs are available on request for serious enquiries. Client names and logos are published on this page only with written permission, which is why several slots above remain unnamed.

Both. Most clients start with a single instruction at a fixed quoted fee. Repeat callers — operators, clubs, trade houses — usually move to agreed terms: standing rates, priority dispatch and monthly invoicing. No retainer is ever required to get the 24/7 desk.

We never act for both sides of the same instruction. Every new file is conflict-checked against open files before acceptance, and if a conflict exists we decline and say so immediately — the same-day answer is part of the service.

Yes. Instructions, counterparties, figures and findings stay inside the file and are disclosed only to those you nominate. NDAs are signed where required — common for S&P, finance and casualty work.

Invoices are issued in USD (or EUR/GBP on request) with international bank transfer details, itemised against the written quote. Local clients can settle in BDT.

Email the desk with your company details, the trade or vessels involved, and the services you expect to need. You’ll have a named handler, agreed terms and a live point of contact within one working day.

Explore further

Services Overview

All 155 services across nine disciplines

Professional Team

The master mariners and engineers behind the reports

Global Network

Partner correspondents beyond Bangladesh

Become a client

One email opens the file — who you are, the vessel or trade, and what you need protected. A named handler responds within one hour, 24/7.

INCLUDE IN YOUR FIRST ENQUIRY

Drop photo — client meeting / vessel at berth

CREDENTIALS

BIMCO Member · IIMS-accredited surveyors · ISO 9001:2015 · Listed P&I correspondent for all Bangladesh ports

Join the clients who stopped needing second opinions

Tell the desk who you are and what’s calling Bangladesh — a named handler comes back within the hour.